FAQ

In the View section you will find instructions on how to tackle the most common problems in the Internet. If your problem is not here, please contact the teams Eastern Telecommunication Company  and we will assist you in soon. 

Eastern Telecommunication Company offers nonstop Call centre, which is available to customers 24 hours a day, seven days a week by phone: +359 (2) 484 04 04. 

  
What should I do if I have no internet? 

Check your settings and restart your computer. If you are sure the problem is not with you, immediately call contacts in these phones. You can call at any time of day. Of mutual interest to know when you have a problem and it's important to know in time. 
What should I do if I have connection problems? 

Check your computer for viruses, check if a program does not carry traffic without your knowledge. Check on our website that will release the local, general or problem prevention. If you do not find such news call duty phones.